[Descargar pdf] DESIGN AND CONTROL OF WORKFLOW PROCESSES: BUSINESS PROCESS MANAGE MENT FOR THE SERVICE INDUSTRY
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DESIGN AND CONTROL OF WORKFLOW PROCESSES: BUSINESS PROCESS MANAGE MENT FOR THE SERVICE INDUSTRY de HAJO A. REIJERS
Ficha técnica
- DESIGN AND CONTROL OF WORKFLOW PROCESSES: BUSINESS PROCESS MANAGE MENT FOR THE SERVICE INDUSTRY
- HAJO A. REIJERS
- Número de páginas: 320
- Idioma: INGLÉS
- Formatos: Pdf, ePub, MOBI, FB2
- ISBN: 9783540011866
- Editorial: SPRINGER-VERLAG
- Año de edición: 2003
Descargar kindle books free uk DESIGN AND CONTROL OF WORKFLOW PROCESSES: BUSINESS PROCESS MANAGE MENT FOR THE SERVICE INDUSTRY
Overview
This monograph is devoted to advancing the scientific knowledge about the design and control of workflow processes. The author focuses on the following four issues in the area of business process management: - adequate workflow modeling- workflow design and redesign- performance evaluation of workflow processes- optimal resource allocation in an operational workflow. All in all, this book, providing several new results and insights in the field of business process modeling and analysis, is a beautiful mixture of rigorous scientific research and direct practical experiences.
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